Privacy Policy

This Privacy Policy discloses the privacy practices of Dashing Diva regarding the collection, use, storage, and sharing of your information when you visit the website located at https://dashingdiva.com/, make a purchase through the website, or participate in Dashing Diva's Diva Rewards program. This Policy applies to personal information we collect from you or that you provide to us in connection with your use of, or participation in Dashing Diva's website or Diva Rewards. We are committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this site:

1. What information do we collect from you?
2. Where do we collect information from you and how do we use it?
3. With whom do we share your information?
4. How can you update, correct or delete your Personally Identifiable Information?
5. What are your choices regarding collection, use and distribution of your information?
6. What security precautions are in place to protect against the loss, misuse or alteration of your information?
7. Do we use “cookies”?
8. What should you know about privacy policies and data collection at any third party websites accessible from our site?

You acknowledge that this Privacy Policy is part of our website Terms of Service, and by accessing or using our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use the site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an e-mail to the e-mail address listed by registered users or posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1. What information do we collect from you?

In order to better provide you with our services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are or how to contact you. This information may include, for example, your first and last name, email address, physical address, and your payment information, and any information contained on any receipts or other documents you may upload or supply to us.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the site’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, what type of device you are using, and your Internet Protocol (“IP”) address.

2. Where do we collect information from you and how do we use it?

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you register for a user account, place orders through our website, and sign up for or participate in Dashing Diva's Diva Rewards program.

In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.

We will use your Personally Identifiable Information to provide our products and services to you, such as processing your payment information and shipping purchased products to you. We will also use Personally Identifiable Information to enhance the operation of our site and software application, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site’s content, layout, and services. 

We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices and regarding product or service offerings which we believe may be of interest to you. You will be given an opportunity to opt out of receiving such promotional materials from us. We may also use Personally Identifiable Information to troubleshoot problems and enforce our agreements with you, including our site Terms and Conditions and this Private Policy. While you may opt-out of receiving our promotional communications by taking the measures outlined in such communications, you may not opt-out of receiving administrative communications.

3. With whom do we share your information?

We do not sell, trade, or rent your Personally Identifiable Information to others. However, we do utilize the services of third parties and provide some of our products and services through contractual arrangements with affiliates, service providers, partners and other third parties. To facilitate such arrangements with third parties, we reserve the right to (and in fact do) share with such third parties Personally Identifiable Information, provided that such third parties agree to not share the information. For example, we utilize third party credit card processing services and we share your credit card information with such service providers to facilitate payment. Likewise, we share your mailing address with affiliates who provide logistical services to us. For more information on opting out of the sharing and sale of personal information, please visit https://dashingdiva.com/pages/data-sharing-opt-out.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our customers’ traffic patterns, and related site information to third party advertisers, but these statistics do not include Personally Identifiable Information.

4. How can you update or correct your Personally Identifiable Information?

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by logging on to your account and editing your information.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the personal information on your account deleted or removed; however, because we may keep track of past transactions or activity through the use of our website or Dashing Diva's Diva Rewards program, you may not be able to delete information associated with past transactions on the site. In addition, it may be impossible to completely delete your information without some residual information because of backups. Where such information cannot be deleted, Dashing Diva may de-identify or anonymize information you provide to us in connection with your use of, or participation in Dashing Diva's website or Diva Rewards. If you request deletion of your Diva Rewards account or personal information associated with your account, you will no longer have access to your loyalty account, points balance, VIP tier, referral information, or any unused rewards associated with your account.

5. What are your choices regarding collection, use, and distribution of your information?

We may occasionally send you direct mail (including e-mail) about products and services that we feel may be of interest to you. You will have the ability to opt out of receiving such communications from us by following the instructions in such communications.

6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?

At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. If you create an account on the site, access to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only our selected personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

7. Do we use “cookies”?

 When you use our site we may store cookies on your computer or device in order to facilitate and customize your use of our site. A cookie is a small data text file, which a website stores on your device that can later be retrieved to identify you to us. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case. If you would like to opt out of the collection and use of tracking data, please visit our Privacy Preferences Center.

Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

8. What should you know about privacy policies and data collection at any third party sites accessible from our site?

 Our site may feature links to third parties. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending us an email to info@dashingdiva.com.

This Privacy Policy is effective as of June 2021.

Notice of Financial Incentive Programs

We offer consumers the ability to become a member of the Diva Rewards Program, which provides certain perks, rewards, and exclusive offers. We may also provide consumers with price discounts and coupons, as well as access to programs, such as sweepstakes, contest, or other similar promotional campaigns. These programs may be considered “financial incentives” programs under California law.   By signing up to be a Diva Rewards Program member, you are consenting to our collection, use and sharing of certain Personal Information.  When you sign up for one of these programs, we may ask you to provide your contact details (such as email address and/or phone number), collect information about your activities on our website and your purchases, and draw inferences about your preferences, and collect other categories of Personal Information about you. The value of your Personal Information to us is reasonably related to the value of the perks, rewards, exclusive offers and discounts, or other benefits that are provided as part of the applicable program. We estimate the value of Personal Information by considering factors, including but not limited to, expenses related to the collection, storage, and retention of Personal Information in the context of the program and the expenses related to the administration of the program. The overall value of Personal Information to us depends on what offerings you take advantage of and whether you opt-out of any offerings.  Your participation in any financial incentive program is optional, and you may withdraw from the program at any time: 

• For marketing-based incentives, you may unsubscribe by following the instructions in the communication.
• For membership-based incentives, you may delete your account through your account settings or via email to info@dashingdiva.com.

Mobile Terms of Service

Last updated: March 15, 2022

The Dashing Diva mobile message service (the "Service") is operated by Dashing Diva (“Dashing Diva”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Dashing Diva’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Dashing Diva through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Dashing Diva. Your participation in this program is completely voluntary.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18665314309 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Dashing Diva mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18665314309 or email info@dashingdiva.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.